Three Sisters Jewelry Design: Providing Quality and Assurance
At Three Sisters Jewelry Design, we take pride in our craftsmanship and the quality of our products. We understand that purchasing jewelry is an investment, and we want to ensure that you are completely satisfied with your purchase. That's why we offer a comprehensive guarantee on all our products.
Our Guarantee
We stand behind our work and offer a 30-day guarantee from the date of purchase against all manufacturing defects. If you encounter any issues with your jewelry within this period, rest assured that we will take care of it. Our guarantee covers any manufacturing defects that may arise during normal wear and tear.
Repair Services
Beyond the initial 30-day guarantee, we are still here to assist you. Should you require a repair after the initial period, we are more than happy to help. Please note that repair costs will vary depending on the specific repair needed. Additionally, shipping and handling fees will apply.
To ensure a smooth process, we kindly request that you notify us in writing within seven days of the defect materializing. This allows us to promptly address the issue and provide you with the necessary support.
Chain Policy
While our guarantee covers most aspects of our jewelry, it is important to note that it does not apply to chains that have been pulled or snapped. We understand that accidents happen, and we recommend taking extra care when handling delicate chains to avoid any damage.
Returns and Damaged Products
At Three Sisters Jewelry Design, we strive to provide you with the best possible experience. However, please note that damaged product returns will not be accepted. We kindly ask that you inspect your purchase upon arrival and notify us immediately if any damage is present.
In the event that a product is returned in a damaged condition or without its original packaging, a repair/restocking fee will be issued. We have implemented this policy to ensure that we can continue to offer high-quality products to all our customers.
Conclusion
At Three Sisters Jewelry Design, we are committed to delivering exceptional craftsmanship and unparalleled customer service. Our guarantee and repair services demonstrate our dedication to your satisfaction. Remember to notify us in writing of any defects within seven days, and handle delicate chains with care. We appreciate your understanding of our returns and damaged products policy.
Shop with confidence at Three Sisters Jewelry Design, where quality and assurance are our top priorities.
For more information, please visit our website at www.threesistersjewelrydesign.com.